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Recording and logging
In South Africa Call Centres must have voice loggers to comply with legislation. Many companies are struggling with the big question of TDMA and VoIP telephony protocols and how to handle the resulting infrastructure implications.
Payg’s ASC Marathon loggers are the only hybrid TDMA and VoIP loggers in the world – both technology available on the same logger. They are used in mission critical organizations (for the police and in air traffic control centres), in financial institutions and call centres in over 60,000 sites in Europe and North America.
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