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CSE in the media


Cops ignore free 10111 assistance 4 February 2011		Knowledge Leadership – Business Intelligence Forum 21 December 2010


SAFM Live Interview with Siki Magabadeli - 16 December 2010 Part I \| Part II \| Part III		SA contact centre performance lags 3 December 2010


Watch Paddy Coleman’s Interview on Summit TV here 11 November 2010		To compete globally SA needs to measure productivity in the BPO sector 8 November 2010


Can managers afford the Business Intelligence tools they so badly need 25 October 2010		SA's BPO sector under threat 25 October 2010


BPO productivity must be measured 22 October 2010		FinWeek’s Profile of Customer Service Engineering 26 August 2010

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